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Nurse Bullying Vs. Professional Communication
Written By: Brittany McClain, RN
In today's increasingly dynamic healthcare landscape, it's important for nurses to both understand and assert their rights against workplace bullying. A solid plan built on strong professional communication skills is essential to empower you in these situations.
"Nurses are the heart of healthcare - Donna Cardillo"
Healthcare isn't an easy field, being highly demanding both physically and emotionally. As a nurse, you deserve an environment where your skills, efforts, and empathy are treasured more than anything else. It's disappointing to know that according to a study conducted by the American Nurses Association, almost 50% of nurses have been bullied at some stage of their professional life. So, what can you do to combat such disheartening circumstances? This handy guide breaks it down for you.
Understanding Workplace Bullying
Before tackling the problem, it's important to first define it. So, what is workplace bullying? It can manifest in various forms such as verbal or non-verbal harassment, physical harm, or even being regularly undermined at work. These situations can affect both your mental health and professional growth. Recognizing these signs at an early stage can be beneficial.
The Power of Professional Communication
Professional communication is a powerful tool when it comes to standing up against bullying. This doesn't merely mean speaking up; it involves a strategic approach that inculcates everything from the way you address the topic, maintaining a composed demeanor, adopting clear and concise language to convey your message effectively, and the list goes on. For reducing bullying within the nursing community, open, and clear communication is extremely crucial.
- Verbal Assertiveness: A key in professional communication is being verbally assertive - voicing your concern without fear while being respectful.
- Body Language: Your body language should mirror your verbal assertiveness. An upright posture and maintaining eye contact can add more weight to your stance.
- Listening Skills: Strong listening skills are equally important. Hearing, understanding, and responding appropriately is an integral part of two-way communication.
- Conflict Resolution: Competent professional communication lays the foundation for successful conflict resolution. Click our FREE Nurse SBAR guide to conflict resolution.
With these tools by your side, you can create a more empowered and respectful work environment, where your integrity and professional contribution are acknowledged and valued. After all, upholding a nurturing environment within the nursing community is at the core of quality patient care. Stay tuned to our guide for more practical tips and techniques.
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